INFORMATION

Shipping, Returns & Exchanges

Ladies and gentlemen, We’re here to make your favorite products, and we want you to be happy. If you decide within 14 days from delivery that you’re unhappy with your product, ship it back to us in like new condition and we’ll process the refund within the above mentioned “Returens & Exchanges” guidelines . (It’s not right that the word “fun” is in refund, because returns make us sad). Returns shipping cost is your responsibility, unless it’s because of a mistake on our part with your order or a because of a defect.

Shipping Information

Print-on-demand business model: Tracker via Mail (3-7 business days)

We are a print-on-demand business model (detailed information: www.music-unite.com/about) . For this reason, you get for All item(s) a tracker via Mail in 3-7 business days. This does not include transit time (the time it takes our carrier to deliver your package)

Separately shipped order at no extra cost

To assure a faster shipment, items on the same order may be shipped separately at no extra cost. You have to pay 5 € for each first product. For each additional product you have to pay 3 €. An exception are large products (pictures with frames, etc.). For these, the cost per product is 14-20 €. For orders over 100 €/$ the shipping costs are not charged.

Standard Shipping Time: USA, EUROPE, International

USA, EUROPE, CANADA & AUSTRALIA SHIPPING : Standard Shipping (2-14 business days)
INTERNATIONAL SHIPPING : Contact us if you would like to order products outside the USA or Europe: contact@music-unite.com

You have to pay 5 € for each first product. For each additional product you have to pay 3 €. An exception are large products (pictures with frames, etc.). For these, the cost per product is 14-20 €. For orders over 100 €/$ the shipping costs are not charged. The detailed Shipping costs are shown in the shopping cart system and on the order page. The prices given on product pages an shipping fees are inclusive of statutory value-added tax (VAT) and other price components.

Delays can occur

Delays can occur in transit or holds at the local customs office on international orders so it’s possible to take up to 6 weeks for an order to be delivered. The ship times given above are estimates and not guaranteed.

Track your order

Details found here: www.music-unite.com/track-order

Returns & Exchanges

Returns & Exchanges are possible if

The product(s) returned within 14 days. All products are returned with original packaging, intact and in original condition. Orders are returned unworn, unused, unwashed and un yucky.

Costs & Refunds

If you exchange for a different product additional shipping fee may be applied. If you return the item, a refund or store credit excluding the original shipping fee will be issued.

Non-returnalbe items are

Any kind of costum product, coupons/gift cards, any product on sale/with reduced price and worn/used or seemingly worn/used items.

Custom products

By purchasing a custom product, you agreed that MusicUnite created an exclusive product based on the information entered, and there was no layout proof for approval. Please note that all custom products are FINAL SALE, not eligible for return or exchange.

Tracking number is required

The return or exchange shipment must have a tracking number as proof. We are not liable for returns lost in transit.

Process a Return or Exchange

We are sorry your order didn’t work out. To return and exchange your order, please, read the instructions above and submit the form below. We contact you as soon as possible.